Image to Video AI may offer free credits, daily check-in rewards, task rewards, one-time credit packages, subscriptions, member benefits, or other paid features. Prices, currencies, credit amounts, billing cycles, benefit scope, usage rules, and limits are shown in the service, checkout page, or separate notices.
Credits, rewards, subscription benefits, and generation counts are not cash, stored value, or transferable property, and unless required by law or expressly stated by us, they cannot be withdrawn, transferred, redeemed for cash, or merged across accounts.
Subscriptions may renew automatically for the selected billing cycle until you cancel through the service customer portal, the payment provider page, or another method we provide. Cancellation usually does not refund fees already charged for the current billing period, but affects future renewals, subject to the checkout page, subscription page, payment provider rules, and applicable law.
If the product interface states that failed generations are not charged as completed results, that statement applies only to jobs that end in a failed, timed-out, or canceled state before a usable output is delivered or recorded. It does not apply to completed, available, or downloaded outputs, subjective dissatisfaction, misuse, or policy violations.
Because AI generation consumes compute resources and third-party model costs, credits and fees for requests that have been successfully submitted, are processing, completed, downloaded, or consumed are generally non-refundable. Contact us for duplicate charges, missing credits, clear technical failures, provider failures, or refunds required by law.
Payments may be processed by Stripe, Creem, or other payment providers. We do not store full card numbers. Failed payments, chargebacks, disputes, refunds, fraud risk, or tax and compliance requirements may result in credit reversals, benefit suspension, account limits, or order cancellation.